Last updated: 22/06/2026
Outdoor Storage Boxes respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and disclose personal information when you visit our website, place an order, contact us, subscribe to our emails, or submit a product review.
Our website is: https://www.outdoorstorageboxes.com.au
For privacy-related questions, please contact us at:
1. Personal information we collect
We may collect personal information when you interact with our website, place an order, create an account, contact us, subscribe to our emails, or submit a review.
This may include:
- your name
- email address
- phone number
- billing and delivery address
- order details and purchase history
- payment method information
- account login details, if you create an account
- customer service messages and enquiries
- product reviews, star ratings, comments, images, or videos you choose to submit
- website usage data, device information, browser information, IP address, and cookie data
We only collect information that is reasonably necessary for our business activities, including processing orders, delivering products, providing customer support, improving our website, sending relevant communications, and collecting customer feedback.
2. How we collect personal information
We may collect personal information directly from you when you:
- place an order on our website
- create or use a customer account
- contact us by email, form, phone, or other communication method
- subscribe to our newsletter or marketing emails
- submit a product review, photo, or video
- interact with our website, advertisements, or emails
We may also collect information automatically through cookies, pixels, analytics tools, and similar technologies when you use our website.
3. How we use your personal information
We may use your personal information to:
- process and fulfil your orders
- arrange delivery and provide tracking information
- process payments, refunds, and order-related transactions
- respond to enquiries and provide customer support
- manage customer accounts
- send order confirmations, delivery updates, invoices, and other transactional emails
- send review request emails after purchase
- collect, display, and manage customer reviews
- send marketing emails where you have subscribed or opted in
- improve our products, website, customer experience, and marketing
- detect and prevent fraud, misuse, or security issues
- comply with legal, tax, accounting, and regulatory obligations
4. Orders, payments, and checkout
When you place an order, we collect the information required to process the order and deliver your products.
Payments may be processed through third-party payment providers, including Stripe and PayPal. Through Stripe, we may also offer payment options such as Afterpay, Klarna, and Zip, where available. We may also offer payment by bank deposit.
We do not store full credit card numbers on our website. Payment information is handled by the relevant payment provider in accordance with their own privacy and security practices.
5. Delivery and courier partners
To deliver your order, we may share relevant delivery information with courier companies, freight providers, shipping aggregators, and fulfilment partners.
These may include Couriers Please, Australia Post, Aramex, Allied Express, Hunter Express, Toll, TNT, and other delivery providers or shipping aggregators we may use from time to time.
The information shared may include your name, delivery address, phone number, email address, and order delivery details.
6. Customer reviews
We may send review request emails after your order has been completed or shipped.
We use the Customer Reviews for WooCommerce plugin by CusRev in self-hosted mode. This means reviews are collected and stored on our own website rather than being hosted by CusRev as an independently verified review platform.
When you submit a review, we may collect and display your review content, star rating, product feedback, submitted images or videos, display name, and the product you reviewed.
Your review may be published on our website and may be visible to other visitors. Please avoid including sensitive personal information in your review.
We may use customer reviews, photos, or videos for website display, product pages, marketing, advertising, social media, and promotional purposes. If you submit images or videos with your review, you confirm that you have the right to share them with us.
7. Email communications and marketing
We use email services to send transactional and marketing emails.
Transactional emails may include order confirmations, payment updates, delivery information, customer service messages, account emails, and review requests. We use Brevo as an SMTP service for transactional emails and WooCommerce notification emails.
Marketing emails may include newsletters, product updates, promotions, and special offers. We use Sender.net for email marketing.
You may unsubscribe from marketing emails at any time by clicking the unsubscribe link in the email or contacting us at [email protected].
Unsubscribing from marketing emails will not stop important transactional emails related to your orders, account, delivery, or customer service enquiries.
8. Cookies, analytics, and advertising
Our website may use cookies, pixels, tags, and similar technologies to operate the website, improve user experience, analyse traffic, measure advertising performance, and deliver relevant ads.
We may use tools such as:
- Google Analytics
- Google Tag Manager
- Meta Pixel / Facebook Ads tracking
- Google Ads tracking
- Microsoft Clarity
- other analytics, advertising, or website performance tools we may add in the future
These tools may collect information such as your IP address, browser type, device information, pages visited, actions taken on the website, referring pages, and interactions with our ads or emails.
You can usually control or disable cookies through your browser settings. Some parts of the website may not function properly if cookies are disabled.
9. Who we share personal information with
We may share personal information with trusted third parties where necessary to operate our business and provide our services.
These may include:
- payment processors, including Stripe and PayPal
- buy-now-pay-later providers, including Afterpay, Klarna, and Zip where available
- banks and financial institutions
- courier companies, freight providers, and shipping aggregators
- email and SMTP service providers, including Sender.net and Brevo
- website hosting, security, backup, and IT service providers
- analytics and advertising providers, including Google, Meta, and Microsoft
- customer review and website plugin providers
- professional advisers, including accountants, legal advisers, and business consultants
- government, regulatory, or law enforcement bodies where required by law
We do not sell your personal information.
10. Overseas disclosure
Some of the third-party services we use may store or process information outside Australia. This may include providers used for payment processing, email delivery, analytics, advertising, website hosting, customer support, or business operations.
Where personal information is disclosed to overseas service providers, we take reasonable steps to ensure it is handled appropriately and only used for the purposes for which it was provided.
11. Security of personal information
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.
These steps may include secure website technology, access controls, password protection, security plugins, backups, and using reputable third-party service providers.
However, no method of online transmission or electronic storage is completely secure. We cannot guarantee absolute security, but we take reasonable steps to protect the information we hold.
12. How long we keep personal information
We keep personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including order management, customer support, record keeping, tax and accounting obligations, fraud prevention, warranty or return matters, and legal compliance.
When information is no longer needed, we may delete, de-identify, or securely archive it where appropriate.
13. Accessing or correcting your personal information
You may contact us to request access to the personal information we hold about you or to ask us to correct inaccurate, incomplete, or outdated information.
Please email us at:
We may need to verify your identity before responding to your request.
14. Customer accounts
If you create a customer account, we may store your account details, order history, billing details, delivery details, and login information.
You are responsible for keeping your account login details secure. If you believe your account has been accessed without permission, please contact us.
15. Links to other websites
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of those third-party websites.
You should review the privacy policies of any third-party websites you visit.
16. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any updated version will be posted on this page with the updated date shown at the top.
Your continued use of our website after changes are published means you accept the updated Privacy Policy.
17. Contact us
For questions, concerns, access requests, correction requests, or privacy-related enquiries, please contact:
Outdoor Storage Boxes
Email: [email protected]
Website: https://www.outdoorstorageboxes.com.au