All Orders will be shipped from our warehouse based in Coolaroo VIC 3048, Orders will be dispatched same or next day after full payment is received.
Once your order is dispatched you will receive an email with the tracking information.
Most orders will be received by you within 1-3 business days for metro areas and 3-5 business days for rural areas, in some cases delivery can take a little longer due to different reasons such as peak seasons, courier pick delays, courier delivery delays or weather and traffic conditions.
In case you didn’t receive your product within 10 business days please contact us and let us know so we can investigate with the courier.
In the unlikely event of courier losing or damaging your order during transit please contact us so we can arrange for a solution.
Pickup can be arranged from Dallas VIC 3047.
Pickup orders must be paid online and you must wait for a confirmation email from us that you order is ready for pickup.
We will request from you to specify a time slot for pickup, please make sure to adhere to the time specified.
Failing to pickup on the date and time agreed on may attract a fee